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HSBC bank account activation error CSA_0018 - try this....

Posted: Tue Sep 11, 2012 10:49 am
by davidgwalker
I kept getting this error:
"An error has occurred. Please try again. (CSA_0018)"
when trying to activate a new account.

The useless help support staff were NO help!

After a good deal of attempts I decided to install the rapport software (adds Trusteer to your computer - I did not want this, just like many others wont), however, it then activated first time.

Shame the HSBC support staff did not know what CSA_0018 meant! (it must be sacred info only understood by the Indian programmer that coded their login!!!)

Hope it saves you some time, and helps reduce the frustration.